@import url("./admin-members.css");
.support-desk{--desk-accent:#7752d3;min-width:0}.inbox-page-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:22px}.inbox-page-heading h1{font-size:30px;letter-spacing:-1px;margin:8px 0}.inbox-page-heading p{color:#808092;font-size:12px;margin:0}.inbox-presence{display:flex;align-items:center;gap:9px;background:#fff;border:1px solid #e7e5ed;border-radius:12px;padding:12px 15px;text-align:left;font:inherit;font-size:12px;cursor:pointer;flex-shrink:0}.inbox-presence i{width:8px;height:8px;background:#9994a6;border-radius:50%}.inbox-presence[aria-pressed=true] i{background:#29a978;box-shadow:0 0 0 4px #e9f7f0}.inbox-presence small{display:block;color:#888394;font-size:10px;margin-top:4px}.inbox-overview{display:flex;gap:28px;font-size:11px;color:#878194;margin-bottom:20px}.inbox-overview strong{font-size:19px;color:#474053;margin-right:5px;font-variant-numeric:tabular-nums}.inbox-overview>span:first-child strong{color:var(--desk-accent)}.inbox-workspace{display:grid;grid-template-columns:minmax(240px,31%) minmax(0,1fr);height:calc(100dvh - 286px);min-height:460px;max-height:1000px;border:1px solid #e5e2ec;border-radius:16px;overflow:hidden;background:white;box-shadow:0 8px 32px #44336605}.inbox-sidebar{display:flex;flex-direction:column;min-width:0;min-height:0;border-right:1px solid #eeebf3}.inbox-list-heading{display:flex;align-items:center;justify-content:space-between;padding:21px 19px 14px}.inbox-list-heading h2{font-size:14px;margin:0}.inbox-list-heading>span{font-size:10px;background:#f2edf9;color:#805bbc;border-radius:6px;padding:3px 7px}.inbox-search{display:flex;flex-direction:row;align-items:center;gap:8px;background:#f7f7fa;border:1px solid #efedf4;border-radius:8px;margin:0 15px;padding:8px 10px}.inbox-search .ico{width:15px;height:15px;color:#9690a4;flex-shrink:0}.inbox-search input{border:0;background:transparent;width:100%;min-width:0;outline:none;font:inherit;font-size:11px;padding:0}.inbox-search:focus-within{outline:2px solid #b59ce4}.inbox-filters{display:flex;gap:5px;flex-wrap:wrap;padding:12px 15px 16px;border-bottom:1px solid #f0edf5}.inbox-filters button{border:0;background:transparent;color:#8a8198;font:inherit;font-size:10px;padding:6px 8px;border-radius:6px;cursor:pointer}.inbox-filters button[aria-pressed=true]{background:#efe9fa;color:#754cc3;font-weight:650}.inbox-list{overflow-y:auto;min-height:0;flex:1}.inbox-row{display:flex;gap:10px;padding:18px 14px;border-bottom:1px solid #f2eff5;border-left:3px solid transparent;transition:background .15s}.inbox-row:hover{background:#faf8fe}.inbox-row.selected{background:#f5f1fd;border-left-color:#9162df}.inbox-avatar{width:36px;height:36px;border-radius:12px;background:#eee6fb;color:#8855c3;display:grid;place-items:center;flex-shrink:0;font-size:13px;font-weight:650}.inbox-avatar.guest{background:#eaf0fc;color:#6481b5}.inbox-row-copy{min-width:0;flex:1}.inbox-row-top{display:flex;align-items:center;justify-content:space-between;gap:8px}.inbox-row-top strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11px;color:#454052}.inbox-row time{font-size:9px;color:#9890a7;flex-shrink:0}.inbox-row p{font-size:11px;margin:6px 0 10px;color:#898093;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.inbox-row-bottom{display:flex;flex-wrap:wrap;gap:6px;align-items:center;font-size:9px;color:#998ca7}.inbox-status{font-size:9px;border-radius:5px;background:#f0eef4;color:#8b8596;padding:4px 6px;white-space:nowrap}.inbox-status.open{background:#fff0d6;color:#a97522}.inbox-status.answered{background:#e8f5ed;color:#529169}.inbox-status.closed{background:#efedf2;color:#8d8795}.inbox-sync{font-size:9px;color:#a199ad;padding:14px;text-align:center;border-top:1px solid #f0edf5}.inbox-thread{display:flex;flex-direction:column;min-width:0;min-height:0}.inbox-thread-head{display:flex;align-items:center;gap:11px;padding:19px 22px;border-bottom:1px solid #efecf4;min-height:80px}.inbox-thread-head>div{min-width:0;flex:1}.inbox-thread-head h2{font-size:14px;margin:0 0 5px;overflow-wrap:anywhere}.inbox-thread-head p{font-size:10px;margin:0;color:#938a9f;overflow-wrap:anywhere}.inbox-close{background:white;color:#9a8aa8;border:1px solid #eae4ee;border-radius:7px;padding:8px 10px;font:inherit;font-size:10px;cursor:pointer}.inbox-close:hover{color:#7752d3;border-color:#c9b9e1}.inbox-subject{display:flex;align-items:center;gap:8px;justify-content:space-between;padding:10px 22px;background:#fdfcfe;font-size:10px;color:#968ba3;border-bottom:1px solid #f0edf5}.inbox-subject>span:first-child{overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.inbox-messages{flex:1;min-height:100px;overflow-y:auto;padding:22px;display:flex;flex-direction:column;gap:18px;background:#fcfbfe;scrollbar-gutter:stable}.inbox-messages .message{max-width:88%;min-width:0;margin:0;align-self:flex-start;background:white;border:1px solid #eae6f1;border-radius:0 12px 12px 12px;padding:13px 15px;box-shadow:0 2px 4px #54436a03}.inbox-messages .message.staff{align-self:flex-end;background:#f1ebfb;border-color:#e6dcf5;border-radius:12px 0 12px 12px}.inbox-messages .message>div{display:flex;gap:16px;justify-content:space-between;align-items:baseline;flex-wrap:wrap}.inbox-messages .message b{font-size:10px;color:#7c6c93}.inbox-messages .message time{font-size:9px;color:#a197ad}.inbox-messages .message p{font-size:12px;line-height:1.65;white-space:pre-wrap;overflow-wrap:anywhere;margin:7px 0 0;color:#554762}.inbox-composer{padding:15px 20px 17px;border-top:1px solid #ede8f4;background:white}.inbox-quick{display:flex;gap:6px;align-items:center;flex-wrap:wrap;margin-bottom:10px}.inbox-quick>span{font-size:9px;color:#aba0b5;margin-right:3px}.inbox-quick button{font:inherit;font-size:9px;border:1px solid #ece6f3;background:white;border-radius:6px;color:#927eaa;padding:5px 8px;cursor:pointer}.inbox-composer textarea{width:100%;resize:none;min-height:75px;max-height:140px;border:1px solid #e4dceb;border-radius:9px;background:#fdfcfe;font:inherit;font-size:12px;line-height:1.6;padding:11px;color:#51435f;outline:none}.inbox-composer textarea:focus{border-color:#ac89d8;box-shadow:0 0 0 3px #f4effb}.inbox-composer textarea::placeholder{color:#b2a5be}.inbox-send{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:10px}.inbox-send small{font-size:9px;color:#b1a6bb}.inbox-send .btn{font-size:11px;padding:10px 13px;flex-shrink:0}.inbox-empty{margin:auto;text-align:center;padding:28px;color:#aaa0b6}.inbox-empty>.ico{width:54px;height:54px;background:#f2ebfc;padding:12px;border-radius:17px;color:#9d7dcc}.inbox-empty h2{font-size:19px;color:#6b597e;margin:20px 0 10px}.inbox-empty p{font-size:12px;line-height:1.9}.inbox-empty>span{display:block;font-size:10px;margin-top:22px}.inbox-closed,.inbox-no-results{padding:22px;color:#998ba9;font-size:11px;line-height:1.7}.inbox-closed{display:flex;align-items:center;gap:10px;border-top:1px solid #ede8f4}.inbox-closed .ico{width:20px;flex-shrink:0}.admin-top-actions,.owner-tools{display:flex;gap:10px;align-items:center}.admin-support-page .admin-workspace{padding-top:28px}.inbox-close[hidden]{display:none}
@media(max-width:1100px){.inbox-page-heading{gap:12px}.inbox-page-heading h1{font-size:26px}.inbox-presence{padding:10px;font-size:11px}.inbox-presence small{max-width:150px;line-height:1.5}.inbox-workspace{grid-template-columns:220px minmax(0,1fr)}.inbox-thread-head{padding:15px;flex-wrap:wrap;gap:8px}.inbox-messages{padding:15px}.inbox-composer{padding:12px}.inbox-send small{max-width:120px;line-height:1.5}}
@media(min-width:621px) and (max-width:1000px){.admin-support-page .admin-sidebar{width:68px;padding:20px 8px}.admin-support-page .studio-main{margin-left:68px}.admin-support-page .back-home{font-size:0;justify-content:center;margin:0 0 20px}.admin-support-page .selected-site{justify-content:center;margin-bottom:20px}.admin-support-page .selected-site>div,.admin-support-page #site-switch,.admin-support-page .admin-sidebar-bottom,.admin-support-page .nav-label{display:none}.admin-support-page .admin-sidebar .nav-item{font-size:0;justify-content:center;padding:12px 8px;position:relative}.admin-support-page .nav-count{position:absolute;right:0;top:0;font-size:8px;padding:1px 4px}.admin-support-page .admin-workspace{padding:22px 16px}.admin-support-page .studio-top{padding:0 16px}.admin-support-page .studio-top>span{font-size:10px}.admin-support-page .admin-top-actions .btn{font-size:10px;padding:8px}.inbox-workspace{grid-template-columns:205px minmax(0,1fr);height:calc(100dvh - 246px);min-height:420px}.inbox-page-heading{margin-bottom:18px}.inbox-page-heading p{font-size:10px;max-width:260px;line-height:1.5}.inbox-overview{gap:18px;font-size:10px;margin-bottom:16px}.inbox-overview strong{font-size:17px}.inbox-list-heading{padding:17px 12px 12px}.inbox-search{margin:0 10px}.inbox-filters{padding:10px;gap:2px}.inbox-row{padding:15px 9px;gap:7px}.inbox-row .inbox-avatar{width:27px;height:27px;border-radius:9px;font-size:10px}.inbox-row-top strong{font-size:10px}.inbox-row-top{gap:4px}.inbox-row time{font-size:8px}.inbox-row-bottom{font-size:8px}.inbox-close{font-size:9px;padding:6px}.inbox-thread-head h2{font-size:12px}.inbox-thread-head p{font-size:9px}.inbox-thread-head .inbox-avatar{width:29px;height:29px}.inbox-thread-head{padding:12px}.inbox-subject{padding:9px 12px}.inbox-messages{padding:12px}.inbox-messages .message{max-width:95%;padding:10px}.inbox-send small{display:none}.inbox-send{justify-content:flex-end}}
@media(max-width:620px){.admin-top-actions .btn{font-size:9px;padding:7px}.admin-top-actions{gap:5px}.admin-top-actions .ico{display:none}.admin-support-page .admin-workspace{padding:20px 12px}.inbox-page-heading{align-items:flex-start}.inbox-page-heading .eyebrow{font-size:8px}.inbox-page-heading h1{font-size:23px}.inbox-page-heading p{font-size:10px;line-height:1.6}.inbox-presence{font-size:10px;padding:9px;gap:7px}.inbox-presence small{display:none}.inbox-overview{gap:14px;font-size:9px}.inbox-overview strong{font-size:15px}.inbox-workspace{display:flex;flex-direction:column;height:auto;max-height:none}.inbox-sidebar{border-right:0;border-bottom:1px solid #ede8f4}.inbox-list-heading{padding:13px 15px 10px}.inbox-filters{padding-bottom:10px}.inbox-list{max-height:185px}.inbox-row{padding:12px}.inbox-sync{padding:9px}.inbox-thread{min-height:480px;max-height:700px}.inbox-messages{min-height:180px;max-height:320px}.inbox-thread-head{padding:14px}.inbox-send small{font-size:8px}.inbox-subject{padding:10px 14px}.inbox-quick>span{display:none}.owner-tools{gap:8px}.owner-bar>span{display:none}.owner-tools .ico{display:none}}
/* Named support agents, participation and requested customer images. */
.inbox-profile{display:flex;align-items:center;gap:10px;flex-wrap:wrap;background:#fff;border:1px solid #e5e1ed;border-radius:12px;padding:12px 15px;margin-bottom:16px}.inbox-profile label{font-size:12px;color:#4f455f;font-weight:600}.inbox-profile input{width:170px;max-width:100%;min-width:0;background:#faf9fd;border:1px solid #d9d2e4;border-radius:7px;padding:9px 10px;font:inherit;font-size:13px;color:#30263f}.inbox-profile button,.inbox-agent-actions button{font:inherit;font-size:12px;font-weight:600;padding:9px 12px;border:1px solid #d4c6ea;border-radius:8px;background:#f7f3ff;color:#583796;cursor:pointer}.inbox-profile small{font-size:11px;color:#71667f}.inbox-agent-actions{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:11px 20px;border-bottom:1px solid #eae4f2;background:#fbf9ff;flex-wrap:wrap}.inbox-agent-actions:empty{display:none}.inbox-agent-actions>span{font-size:12px;color:#514365;overflow-wrap:anywhere;min-width:0}.inbox-agent-actions>div{display:flex;gap:7px;flex-wrap:wrap}.inbox-agent-actions button:disabled{opacity:.6;cursor:default}.inbox-event{align-self:center;text-align:center;font-size:12px;color:#625572;line-height:1.6;margin:2px 0;overflow-wrap:anywhere}.inbox-image{display:block;border:0;background:transparent;padding:0;margin-top:10px;cursor:zoom-in;max-width:100%}.inbox-image img{display:block;max-width:100%;width:220px;max-height:200px;object-fit:contain;border-radius:8px}.inbox-image-view{padding:46px 14px 14px;border:0;border-radius:16px;background:white;max-width:92vw;max-height:92dvh}.inbox-image-view::backdrop{background:#161322bb}.inbox-image-view img{display:block;max-width:85vw;max-height:78dvh;object-fit:contain}.inbox-image-view button{position:absolute;right:10px;top:8px;border:0;background:#f0edf7;color:#302840;border-radius:9px;width:32px;height:32px;font-size:24px;cursor:pointer}.inbox-workspace{height:calc(100dvh - 354px);min-height:540px}.inbox-messages .message p{font-size:14px;color:#30293d}.inbox-messages .message b{font-size:12px;color:#65517f}.inbox-messages .message time{font-size:10px;color:#74677e}.inbox-composer textarea{font-size:14px;color:#30293d;min-height:70px}.inbox-composer textarea::placeholder{color:#7e708b}.inbox-send small{color:#70627f;font-size:10px}.inbox-send .btn{font-size:12px}.inbox-row p,.inbox-page-heading p,.inbox-overview{color:#6d627a}.inbox-thread-head p,.inbox-sync{color:#776a84}.inbox-quick button{color:#6b5288;font-size:10px}.inbox-close{color:#756080}
@media(min-width:621px) and (max-width:1000px){.inbox-agent-actions{padding:10px 12px}.inbox-agent-actions button{font-size:11px;padding:8px}.inbox-workspace{height:calc(100dvh - 320px)}}
@media(max-width:620px){.inbox-profile{gap:8px;padding:12px}.inbox-profile label{width:100%}.inbox-profile input{flex:1}.inbox-profile small{width:100%;line-height:1.5}.inbox-thread{min-height:610px;max-height:850px}.inbox-workspace{height:auto}.inbox-agent-actions{padding:10px 14px}.inbox-messages{min-height:180px}.inbox-composer textarea{font-size:16px}.inbox-send small{font-size:9px;max-width:120px}}
/* Personas and translation controls are independent of customer language. */
.inbox-personas{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:12px}.inbox-personas button{display:flex;align-items:center;gap:10px;text-align:start;padding:9px 16px 9px 9px;border:1px solid #dedce8;background:#fff;border-radius:13px;color:#343044;font:inherit;font-size:13px;font-weight:650;cursor:pointer}.inbox-personas button[aria-pressed=true]{border-color:#8869c7;background:#f5f0ff;box-shadow:0 0 0 2px #8869c711}.inbox-personas img{width:42px;height:42px;object-fit:cover;border-radius:11px}.inbox-personas small{display:block;font-size:10px;font-weight:400;color:#776b87;margin-top:4px}.inbox-profile-settings,.inbox-ai-settings{margin-bottom:12px;border:1px solid #e5e1ed;border-radius:10px;background:#fff;color:#453b55;font-size:12px}.inbox-profile-settings>summary,.inbox-ai-settings>summary{padding:12px 15px;cursor:pointer;font-weight:600}.inbox-profile-settings .inbox-profile{border:0;margin:0;padding-top:2px}.inbox-ai-settings summary span{font-size:10px;font-weight:400;color:#756581;margin-inline-start:8px}.inbox-ai-settings [data-ai-settings-body]{padding:0 15px 15px}.inbox-ai-settings form{display:flex;gap:12px;flex-wrap:wrap;align-items:end}.inbox-ai-settings label{display:flex;flex-direction:column;gap:6px;flex:1 1 230px;min-width:0}.inbox-ai-settings input[type=password],.inbox-ai-settings select{width:100%;min-width:0;border:1px solid #d5cde1;border-radius:7px;background:#faf9fc;color:#393044;padding:10px;font:inherit}.inbox-ai-settings .inbox-ai-toggle{flex-direction:row;align-items:center;flex-basis:100%}.inbox-ai-settings p{flex-basis:100%;font-size:11px;line-height:1.6;color:#756b80;margin:0}.inbox-ai-settings button{font:inherit;border-radius:7px;padding:9px 12px;cursor:pointer}.inbox-ai-settings [data-ai-remove]{background:#fff;color:#964854;border:1px solid #e8cfd6}.inbox-agent-actions>span{display:flex;gap:7px;align-items:center}.inbox-agent-actions>span img{width:27px;height:27px;border-radius:8px;object-fit:cover}.inbox-agent-actions .inbox-block{color:#905263;border-color:#ead3dd;background:#fff8fa}.inbox-message-avatar{width:25px;height:25px;object-fit:cover;border-radius:7px;vertical-align:middle;margin-inline-end:6px}.inbox-translation-status{padding:8px 20px;font-size:11px;color:#6c5787;background:#f7f3fc;line-height:1.5}.inbox-translation-status:empty{display:none}.inbox-translation-status button{font:inherit;color:inherit;border:0;border-bottom:1px solid currentColor;background:none;cursor:pointer}.inbox-original{margin-top:10px;font-size:11px;color:#796d86}.inbox-original summary{cursor:pointer}.inbox-messages .message .inbox-original p{font-size:12px;color:#695c78}.inbox-translation-label{display:block;margin-top:8px;font-size:10px;color:#80728d}.inbox-ai-preview{max-height:200px;overflow-y:auto;border:1px solid #ded3ef;border-radius:9px;padding:12px;margin-bottom:10px;background:#faf7ff}.inbox-ai-preview strong{font-size:11px;color:#725990}.inbox-ai-preview p{font-size:13px;line-height:1.6;color:#34283f;white-space:pre-wrap;overflow-wrap:anywhere;margin:6px 0 12px}.inbox-ai-preview button{font:inherit;font-size:11px;color:#785791;border:0;background:transparent;padding:0;cursor:pointer}.inbox-composer{max-height:440px;overflow-y:auto}.inbox-send{flex-wrap:wrap}.inbox-send small{font-size:10px;line-height:1.4}.inbox-send .btn{white-space:normal;max-width:100%}.inbox-workspace{min-height:610px}.inbox-messages{min-height:130px}.inbox-thread-head>div{min-width:0}.inbox-thread-head p{overflow-wrap:anywhere}.inbox-thread-head h2{overflow-wrap:anywhere}
@media(max-width:620px){.inbox-personas{gap:8px}.inbox-personas button{flex:1;padding:8px;gap:7px;font-size:12px}.inbox-personas img{width:34px;height:34px}.inbox-thread{min-height:700px;max-height:1100px}.inbox-translation-status{padding:8px 14px}.inbox-ai-settings summary span{display:block;margin:5px 0 0}.inbox-ai-settings input,.inbox-ai-settings select{font-size:16px}.inbox-send{justify-content:flex-end}}

/* Keep everyday controls together, leaving room for the conversation. */
.inbox-setup{display:grid;grid-template-columns:auto minmax(180px,1fr) minmax(230px,1.2fr);gap:12px;align-items:start;margin-bottom:16px}.inbox-setup .inbox-personas{margin:0;flex-wrap:nowrap}.inbox-setup>details{margin:0;min-width:0}.inbox-setup>details>summary{min-height:62px;align-content:center;line-height:1.5}.inbox-page-heading{margin-bottom:16px}.inbox-overview{margin-bottom:14px}.inbox-workspace{height:calc(100dvh - 320px);min-height:560px}.inbox-thread>[data-inbox-composer]{min-height:0;flex-shrink:1;overflow-y:auto}.inbox-composer{max-height:42dvh}.inbox-send [data-ai-mode]{font-size:10px;color:#786786}
@media(min-width:621px) and (max-width:1200px){.inbox-setup{grid-template-columns:1fr 1fr;gap:10px}.inbox-setup .inbox-personas{grid-column:1/-1}.inbox-setup>details>summary{min-height:44px}.inbox-workspace{height:calc(100dvh - 350px);min-height:560px}}
@media(max-width:620px){.inbox-setup{grid-template-columns:1fr;gap:8px}.inbox-setup>details>summary{min-height:44px}.inbox-workspace{height:auto}.inbox-composer{max-height:440px}}
.inbox-composer.has-ai-preview .inbox-quick,.inbox-composer.has-ai-preview textarea{display:none}.has-ai-preview .inbox-ai-preview{max-height:170px}.inbox-thread:has(.has-ai-preview) .inbox-messages{min-height:90px}.inbox-thread:has(.has-ai-preview)>[data-inbox-composer]{flex-shrink:0}

/* Compact profile bar and focused selection dialogs. */
.inbox-setup{grid-template-columns:minmax(230px,1fr) minmax(230px,1fr);gap:12px;margin-bottom:18px}
.inbox-current-profile{display:flex;align-items:center;gap:12px;min-width:0;width:100%;padding:10px 14px;border:1px solid #e5e1ed;border-radius:12px;background:#fff;text-align:start;font:inherit;cursor:pointer;color:#30283d}
.inbox-current-profile:hover{border-color:#b9a1dc;background:#fdfbff}
.inbox-current-profile>img{width:44px;height:44px;object-fit:cover;border-radius:12px}
.inbox-current-profile>span:nth-child(2){display:flex;flex:1;min-width:0;flex-direction:column;gap:4px;align-items:start}
.inbox-current-profile small{font-size:11px;color:#746880}
.inbox-current-profile strong{font-size:14px;font-weight:650;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.inbox-profile-change{display:flex;align-items:center;gap:7px;font-size:12px;color:#73539d;flex-shrink:0}
.inbox-profile-change .ico{width:15px;height:15px}
.inbox-setup>.inbox-ai-settings{border-radius:12px}
.inbox-setup>.inbox-ai-settings>summary{min-height:64px;padding:12px 16px;font-size:13px}
.inbox-ai-settings summary span{font-size:11px}
.inbox-page-heading h1{font-size:28px}.inbox-page-heading p{font-size:13px}
.inbox-workspace{height:calc(100dvh - 314px);min-height:570px;box-shadow:0 12px 38px #38264e06}
.inbox-overview{font-size:12px;gap:24px}
.inbox-row-top strong,.inbox-search input{font-size:12px}.inbox-row p{font-size:12px;line-height:1.5}.inbox-row time{font-size:10px}.inbox-row-bottom{font-size:10px}.inbox-filters button{font-size:11px}.inbox-sync{font-size:10px}
.inbox-thread-head h2{font-size:16px}.inbox-thread-head p{font-size:12px}.inbox-close{font-size:11px}.inbox-subject{font-size:11px}.inbox-status{font-size:10px}
.inbox-messages{background:#f8f7fb}.inbox-messages .message{box-shadow:none;border-radius:13px 13px 13px 4px}.inbox-messages .message.staff{background:#f0eafa;border-radius:13px 13px 4px 13px}
.inbox-agent-actions{background:#fff;padding-top:10px;padding-bottom:10px}.inbox-agent-actions>span{font-size:11px}.inbox-agent-actions button{font-size:11px;padding:8px 10px;background:#faf8fe}
.inbox-quick{gap:6px;flex-wrap:wrap}.inbox-quick button{font-size:11px;padding:7px 10px;border-radius:8px;color:#635078;background:#f8f6fb;white-space:normal}
.inbox-quick .inbox-library-trigger{display:flex;align-items:center;gap:7px;margin-inline-start:auto;background:#efe8fb;color:#65429b;border-color:#e4d9f4;font-weight:600}
.inbox-library-trigger>span{border-radius:5px;padding:1px 5px;font-size:10px;background:#fff9}
.inbox-send [data-ai-mode]{font-size:11px;line-height:1.4;flex:1;min-width:80px}.inbox-send .btn{min-height:38px}
.inbox-library{--desk-accent:#7752d3;width:min(700px,calc(100vw - 32px));max-width:calc(100vw - 32px);max-height:calc(100dvh - 40px);box-sizing:border-box;border:1px solid #e8e2ef;border-radius:22px;padding:0;color:#352d40;background:#fff;box-shadow:0 30px 100px #27173f40;overflow-y:auto;font-family:inherit}
.inbox-library::backdrop{background:#20142f70;backdrop-filter:blur(4px)}
.inbox-library>header{display:flex;align-items:flex-start;gap:20px;justify-content:space-between;padding:26px 28px 20px}
.inbox-library>header>div{min-width:0}.inbox-library .eyebrow{font-size:10px;letter-spacing:1.5px;color:#8860b5;font-weight:650}
.inbox-library h2{font-size:24px;letter-spacing:-.5px;margin:9px 0 8px}.inbox-library header p{font-size:13px;line-height:1.6;color:#75697f;margin:0}
.inbox-modal-close{width:34px;height:34px;flex-shrink:0;border:0;border-radius:10px;background:#f3f0f7;color:#695677;font-size:24px;cursor:pointer}
.inbox-library button:focus-visible,.inbox-current-profile:focus-visible{outline:3px solid #b597e8;outline-offset:3px}
.inbox-library footer{display:flex;justify-content:flex-end;align-items:center;gap:10px;padding:18px 28px;border-top:1px solid #ede8f2;background:#fcfbfe}
.inbox-library footer .btn{font-size:13px;min-height:40px}
.inbox-profile-language{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:0 28px 20px}
.inbox-profile-language label,.inbox-profile-name label{font-size:13px;font-weight:600;color:#4c3f5d}
.inbox-profile-language select,.inbox-profile-name input{border:1px solid #dcd3e7;border-radius:9px;background:#fff;color:#352b42;padding:11px 12px;font:inherit;font-size:14px;min-width:0;max-width:100%}
.inbox-profile-language select{width:220px}
.inbox-profile-dialog .inbox-personas{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;padding:0 28px;margin:0}
.inbox-profile-dialog .inbox-personas button{display:flex;flex-direction:column;text-align:center;align-items:center;gap:8px;padding:14px 10px 11px;font-size:14px;min-width:0;border:1px solid #e5deed;border-radius:14px;background:#fff;box-shadow:none}
.inbox-profile-dialog .inbox-personas button:hover{border-color:#b69ace;background:#fcfaff}
.inbox-profile-dialog .inbox-personas button[aria-pressed=true]{background:#f5effe;border:2px solid #9164c6;padding:13px 9px 10px}
.inbox-profile-dialog .inbox-personas img{width:82px;height:82px;object-fit:cover;border-radius:50%}
.inbox-profile-dialog .inbox-personas span{max-width:100%;overflow-wrap:anywhere;line-height:1.4}
.inbox-profile-dialog .inbox-personas small{margin:0;font-size:11px;color:#786685;font-weight:400}
.inbox-profile-dialog .inbox-personas button[aria-pressed=true] small{color:#7952aa;font-weight:600}
.inbox-profile-name{display:flex;flex-direction:column;gap:8px;padding:22px 28px}
.inbox-profile-name small{font-size:12px;line-height:1.5;color:#7c7185}
.inbox-profile-dialog .form-error{margin:0 28px 18px}
.inbox-library-search{display:block;margin:0 28px 16px}
.inbox-library-search input{width:100%;min-width:0;border:1px solid #e3dbe9;background:#faf8fd;border-radius:11px;padding:13px 15px;font:inherit;font-size:14px;color:#352b42;box-sizing:border-box}
.inbox-reply-categories{display:flex;gap:7px;flex-wrap:wrap;padding:0 28px}
.inbox-reply-categories button{border:1px solid #e7e1ee;border-radius:8px;padding:8px 11px;font:inherit;font-size:12px;cursor:pointer;background:#fff;color:#746080}
.inbox-reply-categories button[aria-pressed=true]{color:#734ba1;background:#f0e8fc;border-color:#dfcef2;font-weight:600}
.inbox-reply-count{font-size:11px;color:#8b7b97;padding:19px 28px 10px}
.inbox-reply-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;padding:0 28px 24px;max-height:400px;overflow-y:auto}
.inbox-reply-list>button{min-width:0;text-align:start;border:1px solid #e7e1ed;border-radius:13px;padding:15px;background:#fff;color:#51435e;cursor:pointer;font:inherit;transition:border-color .15s,background .15s}
.inbox-reply-list>button:hover{border-color:#b699d2;background:#fcfaff}
.inbox-reply-list>button>span:first-child{display:flex;flex-direction:column;gap:6px}.inbox-reply-list strong{font-size:13px;color:#44334f;font-weight:650}.inbox-reply-list small{font-size:10px;color:#8a759a}
.inbox-reply-list p{font-size:12px;line-height:1.7;margin:12px 0;color:#706178;overflow-wrap:anywhere}
.inbox-reply-use{font-size:11px;font-weight:600;color:#8860b2}.inbox-reply-dialog footer{justify-content:flex-start;color:#7b6c85;font-size:12px}
@media(min-width:621px) and (max-width:1000px){.inbox-setup{grid-template-columns:1fr 1fr;gap:10px}.inbox-current-profile{padding:10px;gap:8px}.inbox-profile-change{font-size:11px}.inbox-profile-change .ico{display:none}.inbox-setup>.inbox-ai-settings>summary{font-size:12px;padding:10px}.inbox-ai-settings summary span{display:block;margin:3px 0 0}.inbox-workspace{grid-template-columns:210px minmax(0,1fr)}.inbox-quick .inbox-library-trigger{margin-inline-start:0}}
@media(max-width:620px){.inbox-setup{grid-template-columns:1fr;gap:9px}.inbox-setup>.inbox-ai-settings>summary{min-height:48px}.inbox-ai-settings summary span{display:inline;margin-inline-start:6px}.inbox-current-profile>img{width:40px;height:40px}.inbox-page-heading h1{font-size:24px}.inbox-page-heading p{font-size:11px}.inbox-overview{gap:12px;flex-wrap:wrap;font-size:10px}.inbox-workspace{height:auto}.inbox-thread-head h2{font-size:14px}.inbox-thread-head p{font-size:11px}.inbox-quick .inbox-library-trigger{margin-inline-start:0}.inbox-library{width:calc(100vw - 20px);max-width:calc(100vw - 20px);max-height:calc(100dvh - 20px);border-radius:17px}.inbox-library>header{padding:20px 18px 16px;gap:10px}.inbox-library h2{font-size:21px}.inbox-library header p{font-size:12px}.inbox-library footer{padding:16px 18px}.inbox-profile-language{padding:0 18px 16px;align-items:stretch;flex-direction:column;gap:8px}.inbox-profile-language select{width:100%;font-size:16px}.inbox-profile-dialog .inbox-personas{padding:0 18px;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.inbox-profile-dialog .inbox-personas img{width:68px;height:68px}.inbox-profile-dialog .inbox-personas button{font-size:13px;padding:12px 8px}.inbox-profile-dialog .inbox-personas button[aria-pressed=true]{padding:11px 7px}.inbox-profile-name{padding:18px}.inbox-profile-name input{font-size:16px}.inbox-profile-dialog .form-error{margin:0 18px 16px}.inbox-library-search{margin:0 18px 14px}.inbox-library-search input{font-size:16px}.inbox-reply-categories{padding:0 18px;gap:6px}.inbox-reply-categories button{font-size:11px;padding:7px 9px}.inbox-reply-count{padding:17px 18px 10px}.inbox-reply-list{grid-template-columns:1fr;padding:0 18px 20px;max-height:340px}.inbox-reply-dialog footer{font-size:11px;line-height:1.5}}
@media(prefers-reduced-motion:reduce){.inbox-reply-list>button{transition:none}}

/* Keep the message and its interpretation alongside the conversation. */
.inbox-workspace{grid-template-columns:minmax(190px,22%) minmax(0,1fr) minmax(265px,28%);min-height:600px}
.inbox-assistant{min-width:0;min-height:0;overflow-y:auto;border-inline-start:1px solid #eae4f0;background:#faf9fc;padding:20px 16px;scrollbar-gutter:stable}
.inbox-assistant-heading{display:flex;gap:10px;align-items:center;margin-bottom:25px}.assistant-symbol{display:grid;place-items:center;width:34px;height:34px;flex-shrink:0;border:1px solid #e1d5f2;border-radius:11px;background:#f0e8fb;color:#8860ba;font-size:23px}
.inbox-assistant-heading h2{font-size:14px;color:#4b395d;margin:0 0 5px;font-weight:650}.inbox-assistant-heading p{font-size:10px;line-height:1.5;color:#8d7d9d;margin:0}
.assistant-section-label{display:flex;justify-content:space-between;gap:8px;color:#94849f;font-size:9px;font-weight:650;letter-spacing:.65px;margin:23px 0 12px}.assistant-section-label time{letter-spacing:0;font-weight:400}
.assistant-card{border:1px solid #e8e1ee;border-radius:11px;background:#fff;padding:14px;margin-bottom:12px}.assistant-card h3{font-size:11px;font-weight:650;color:#85718f;margin:0 0 10px}.assistant-card p{font-size:12px;line-height:1.8;color:#54425f;white-space:pre-wrap;overflow-wrap:anywhere;margin:0}.assistant-card.translated{border-color:#dfd1ef;background:#f6f1fc}.assistant-card.translated h3{color:#8555b3}.assistant-card.meaning{background:#f0f7f6;border-color:#dceae6}.assistant-card.meaning h3{color:#538477}
.assistant-notice{border:1px solid #e8dcf2;border-radius:12px;background:#f3edf9;padding:14px;color:#7c608f;line-height:1.7;font-size:11px}.assistant-notice strong{color:#6d4c85;font-size:12px}.assistant-notice p{margin:8px 0 12px}.assistant-notice button,.assistant-card button{display:flex;gap:8px;align-items:center;border:0;background:none;padding:0;color:#79509f;font:inherit;font-weight:600;cursor:pointer}.assistant-notice button .ico{width:14px;height:14px}.assistant-empty{font-size:12px;color:#8b7c97;line-height:1.9;padding-top:14px}
.inbox-inspect{display:flex;align-items:center;gap:6px;font:inherit;font-size:10px;color:#9a7caf;border:0;background:none;padding:8px 0 0;cursor:pointer}.inbox-inspect:hover{color:#684198}.inbox-inspect .ico{width:12px;height:12px}
.inbox-assistant .inbox-ai-preview{padding:0;border:0;background:none;margin:0;max-height:none;overflow:visible}.inbox-assistant .inbox-ai-preview>strong{display:block;font-size:11px;color:#645570;margin-bottom:8px}.inbox-assistant .inbox-ai-preview p{margin:0 0 12px;padding:14px;border:1px solid #e4d8f0;border-radius:10px;background:white;overflow-wrap:anywhere}.inbox-assistant .inbox-ai-preview span{display:block;font-size:10px;color:#8a719b;margin-bottom:8px}.inbox-assistant .inbox-ai-preview p:last-of-type{background:#f1ebf9}
.inbox-thread-head{padding:15px;gap:8px}.inbox-thread-head .chat-sound{flex-basis:30px;width:30px;height:30px}.inbox-close{padding:8px}.inbox-messages .chat-receipt{font-size:9px;margin-inline-start:0}.inbox-messages .message>div{gap:7px}
@media(min-width:1001px) and (max-width:1320px){.admin-support-page .admin-workspace{padding-inline:20px}.inbox-workspace{grid-template-columns:190px minmax(0,1fr) 250px}.inbox-assistant{padding:16px 12px}.inbox-thread-head{flex-wrap:wrap}.inbox-messages{padding:16px}.inbox-composer{padding:12px}}
@media(min-width:621px) and (max-width:1100px){.inbox-workspace{grid-template-columns:210px minmax(0,1fr);height:auto;max-height:none;grid-template-rows:minmax(620px,calc(100dvh - 310px)) auto}.inbox-assistant{grid-column:1/-1;border-inline-start:0;border-top:1px solid #eae4f0;max-height:700px}.inbox-assistant-heading{margin-bottom:16px}}
@media(max-width:620px){.inbox-workspace{grid-template-columns:minmax(0,1fr);max-height:none;min-height:0}.inbox-assistant{border-inline-start:0;border-top:1px solid #eae4f0;padding:20px 16px;max-height:none}.inbox-thread-head .chat-sound{margin-inline-start:auto}.inbox-thread-head>div{flex-basis:calc(100% - 60px)}.inbox-messages .message{max-width:94%}}